Boredcricket LLC

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Privacy

 

Privacy Policy

Effective Date: August 11, 2026

Boredcricket LLC (“Boredcricket,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the SproutLoss mobile application and related services (“SproutLoss” or the “Service”).

By using SproutLoss, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

SproutLoss is operated by Boredcricket LLC.

Boredcricket LLC is responsible for the personal information processed through SproutLoss as described in this Privacy Policy.

This Privacy Policy does not apply to third-party services that operate under their own privacy policies or notices.

2. Information We Collect

Account Information

We may collect information used to create, authenticate, and secure your account, including:

  • Email address
  • Authentication account ID
  • Login and session information
  • Security-related events

Your password is handled by our authentication provider and is not displayed to other SproutLoss users.

Profile and Social Information

Depending on the features you use, we may collect:

  • Display name
  • Username
  • Profile status
  • Friend code
  • Friend relationships and requests
  • Blocked-user records
  • Selected gender presentation
  • Skin tone
  • Avatar configuration
  • Rewards and badges
  • Room items
  • Themes
  • Emotes
  • Other account preferences

Health and Wellness Information

SproutLoss may process health and wellness information that you choose to provide, including:

  • Current weight
  • Goal weight
  • Dated weight logs
  • Weight-loss progress calculations
  • Related reward history

If Apple Health integration is available and you choose to authorize it, SproutLoss may access only the specific HealthKit data categories displayed in Apple’s permission request, such as weight or step count.

Apple Health access is optional.

Messages, Reports, and Support Information

When you use SproutLoss social or support features, we may process:

  • Messages
  • Message sender and recipient
  • Message timestamps
  • Read status
  • User reports
  • Accounts involved in reports
  • Support communications

Please avoid including unnecessary sensitive personal information in messages, reports, display names, or profile status fields.

Rewards, Digital Items, and Purchases

We may process information relating to:

  • Virtual currency balances
  • Earned rewards
  • Owned digital items
  • Equipped items
  • Store activity
  • Pro or premium entitlement
  • Purchase status
  • Purchase restoration status

If SproutLoss offers paid features through Apple, Apple processes your payment-card information. Boredcricket LLC does not receive your complete payment-card number.

Device and Technical Information

We may process limited device or technical information, including:

  • App theme
  • Language based on device settings
  • Notification authorization status
  • Push-notification tokens
  • Authentication tokens stored on your device

Our service providers may also automatically process basic network, device, diagnostic, and log information such as:

  • IP address
  • Timestamps
  • App version
  • Error and diagnostic data

This information may be used to operate, secure, maintain, and troubleshoot SproutLoss.

3. How We Receive Information

We receive information directly from you when you:

  • Create an account
  • Set up your profile
  • Log your weight
  • Set a goal
  • Use social features
  • Send messages
  • Contact support
  • Submit reports
  • Make purchases

We may also receive limited information automatically from your device and from service providers used for authentication, hosting, app distribution, notifications, and purchase processing.

HealthKit information is accessed only after you authorize SproutLoss through Apple’s permission system.

4. How We Use Information

We may use personal information to:

  • Create and secure accounts
  • Provide weight tracking and goals
  • Calculate progress
  • Generate summaries
  • Provide rewards
  • Customize avatars and app appearance
  • Operate friend features
  • Deliver chat functionality
  • Process blocks and user reports
  • Deliver requested notifications
  • Sync account information between sessions
  • Process or restore purchases and entitlements
  • Provide customer support
  • Detect and prevent fraud or abuse
  • Protect users and SproutLoss
  • Enforce our Terms and Community Guidelines
  • Comply with applicable law
  • Maintain and improve SproutLoss

We do not use automated processing to make decisions that produce legal or similarly significant effects on users.

5. Apple Health and Health Information

Health and wellness information is treated as sensitive information.

We do not use HealthKit information or other health information for:

  • Third-party advertising
  • Advertising profiling
  • Data-broker activities
  • Determining credit eligibility
  • Employment decisions
  • Insurance eligibility
  • Housing eligibility

We do not sell HealthKit information or other health information.

We do not store personal HealthKit information in iCloud.

SproutLoss accesses HealthKit only to provide a health or fitness-related feature and only after you grant permission.

We will not disclose HealthKit information to a third party without your express permission, except where otherwise permitted by applicable Apple requirements and law for providing a health or fitness service.

You can manage Apple Health permissions through the Health app or iOS Settings.

Revoking HealthKit permission prevents future HealthKit access. It does not automatically delete information already saved to your SproutLoss account.

To delete information stored in your SproutLoss account, you may use the Delete Account feature or contact us.

6. Social Features and Visibility

Your email address and exact weight-log history are not displayed as part of your public SproutLoss profile.

Depending on the social features you use, friends or users involved in a friend request may be able to see information such as:

  • Display name
  • Avatar
  • Equipped items
  • Friend code
  • Rewards
  • Relative progress toward your goal

For example, SproutLoss may display an amount such as pounds remaining toward your goal rather than your complete weight-log history.

Messages are visible to their sender and recipient.

Reports may be reviewed by authorized personnel and service providers who assist us with safety and moderation.

Blocking another user restricts future in-app interactions but cannot erase information or content that another user has already received, viewed, saved, or copied.

7. When We Share Information

We may disclose information as necessary to operate SproutLoss.

This may include disclosure to other users as described in the Social Features and Visibility section.

We may also use service providers, including:

  • Supabase for authentication, database services, realtime functionality, and hosting
  • Expo for push-notification delivery
  • Apple for app distribution, device permissions, push services, Apple Health permissions, and In-App Purchases

We may also disclose information to professional advisers when reasonably necessary.

Information may be disclosed to government authorities or other parties when reasonably necessary to:

  • Comply with applicable law
  • Respond to a valid legal request
  • Protect our legal rights
  • Protect the safety of users or others
  • Investigate fraud
  • Investigate abuse
  • Address security incidents

If Boredcricket LLC becomes involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale or transfer of some or all of its business, information may be disclosed as part of that transaction subject to appropriate safeguards.

We require service providers to process information only for authorized purposes and to protect information as required by their agreements with us.

8. No Sale or Advertising Tracking

We do not sell personal information.

We do not share personal information for cross-context behavioral advertising or targeted advertising.

The current version of SproutLoss does not use third-party advertising SDKs and does not request Apple App Tracking Transparency permission.

If these practices change, we will update this Privacy Policy and our App Store privacy disclosures and obtain any required consent before beginning the new use.

9. Legal Bases for Processing

Where applicable law requires a legal basis for processing, we may process personal information:

  • To provide the Service under our agreement with you
  • With your consent
  • To provide optional Apple Health functionality with your authorization
  • For our legitimate interests in operating, securing, supporting, moderating, and improving SproutLoss
  • To comply with legal obligations

You may withdraw your consent where applicable.

Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

10. Data Retention

We generally retain account-related information while your SproutLoss account remains active.

This may include:

  • Profile information
  • Weight information
  • Rewards
  • Customization information
  • Friend relationships
  • Purchase entitlements

Active chat messages are designed to be displayed and deleted after approximately seven days.

Safety reports and customer-support records may be retained for as long as reasonably necessary to address the issue, enforce our rules, maintain security, or comply with legal requirements.

When you delete your account, we delete your authentication account and associated active records, which may include:

  • Profile information
  • Friend relationships
  • Friend requests
  • Blocks
  • Messages
  • Weight logs
  • Virtual-store history
  • Reports involving your account

Limited copies may remain temporarily in encrypted backups, logs, or similar systems until they are automatically rotated.

Certain information may be retained for longer when reasonably necessary to comply with law, prevent fraud or abuse, or establish, exercise, or defend legal claims.

Information will then be deleted or de-identified when it is no longer required.

Some preferences or cached information stored only on your device may remain until you clear the app’s data or uninstall SproutLoss.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These safeguards may include authenticated access controls and encrypted network connections.

However, no electronic storage or transmission method can be guaranteed to be completely secure.

You should use a unique password, secure your device, and contact us if you believe your account may have been accessed without authorization.

12. Your Privacy Choices and Rights

Within SproutLoss, you may be able to:

  • Edit your display name
  • Change certain profile preferences
  • Block or unblock users
  • Manage Apple Health permissions
  • Reset your password
  • Delete your account

You can permanently delete your account through:

Settings > Account Settings > Delete Account

You do not need to contact customer support to delete your account.

Account deletion is permanent and cannot be undone.

Depending on where you live, you may also have rights to:

  • Request access to your information
  • Request correction
  • Request deletion
  • Request restriction of processing
  • Object to certain processing
  • Request a portable copy of your information
  • Withdraw consent
  • Appeal a denied privacy request
  • File a complaint with an appropriate privacy or data-protection authority

To exercise a privacy right that is not available directly within SproutLoss, contact:

support@boredcricketllc.com

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising an applicable privacy right.

Where permitted by applicable law, an authorized agent may submit a privacy request on your behalf.

13. Children’s Privacy

SproutLoss is not directed to children under 13 years old, and we do not knowingly collect personal information from children under 13.

If the laws where you live establish a higher minimum age for independently consenting to an online service, SproutLoss may only be used with any required authorization from a parent or legal guardian.

If you believe a child has provided personal information in violation of this section, contact us so we can investigate and delete the information when appropriate.

14. International Data Processing

Boredcricket LLC and its service providers may process personal information in the United States and other countries.

Privacy and data-protection laws in those countries may differ from the laws where you live.

Where legally required, we use recognized safeguards intended to protect personal information transferred internationally.

15. Changes to This Privacy Policy

We may update this Privacy Policy as SproutLoss and its features change.

When we make changes, we may update the Effective Date shown at the top of this Privacy Policy.

If required by law, we will provide additional notice or obtain consent before introducing a material new use of personal information.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

For privacy-related questions, requests, or complaints, contact:

Boredcricket LLC
Email: support@boredcricketllc.com

For general support, you may also use the Report a Problem feature within SproutLoss.

Copyright © 2026 Boredcricket LLC - All Rights Reserved.

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